🚀 Getting Started
How do I get started?
Create a free account and take the short starting assessment so we know your level. The app then builds your practice plan automatically.
Help Centre
Frequently Asked Questions
Answers about the platform and how it works. Still have questions? Get in touch with our support team.
🔍
🚀 Getting Started
What makes this different from a standard course?
Most courses rely on watching and reading. We focus on active practice: you speak, write, read, and listen, and get instant feedback scored on the real exam criteria.
📝 Practice & Mock Exams
How many practice exams can I take?
The free plan lets you try the real engine with a limited number of practice exams. Paid plans unlock unlimited practice with full feedback and analytics.
📝 Practice & Mock Exams
Do your mock exams match the real IELTS format?
Yes. Our mock exams follow the official IELTS format, timing, and difficulty.
🎯 Scores & Results
How accurate is the AI scoring?
Our AI scoring is built around the official IELTS band descriptors — the same criteria a real examiner uses. Treat it as a strong guide to your level, not an official result.
🎯 Scores & Results
How long does it take to improve my score?
It varies from person to person. Students who practise regularly and act on the feedback usually see steady improvement over a few weeks.
💳 Account & Access
Can I change my plan anytime?
Yes. Upgrades take effect immediately. Downgrades apply at the end of your billing cycle.
💳 Account & Access
What payment methods do you accept?
All major cards (Visa, MasterCard, Amex). A card is required to start your free account, but you are never charged on the free plan.
🔧 Technical
What devices does the platform work on?
Any internet-connected device — desktop, tablet, or mobile. Dedicated iOS and Android apps are coming soon.
🔧 Technical
Do I need special software for speaking practice?
No. Speaking practice works right in your browser using your microphone. Just allow mic access when prompted.
📝 Practice & Mock Exams
Can I practise all four skills?
Yes. Full coverage of Listening, Reading, Writing, and Speaking with AI-powered feedback.
📝 Practice & Mock Exams
Do you support both Academic and General Training?
Yes. We have content for both Academic and General Training.
🎯 Scores & Results
Do you guarantee a specific score?
No. We can't guarantee a score, but students who follow their study plan typically reach their target.
NEED MORE HELP?
Our support team can help with any questions or technical issues.